Returns & Exchanges

We want you to love your goat milk skincare experience; if you are not completely satisfied, we accept returns of products purchased directly from our site within 30 days of delivery. Please note that original shipping fees are non-refundable and items must be in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely pack the products in their original box or a sturdy mailing container to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.